Privacy Policy for Haven Stories

1. General

1.1. Haven Stories is a subscription-based online audio service owned and operated by Scholar’s Haven, a sole proprietorship registered in India to John Jerrin Babu (“Haven Stories,” “us,” “our,” or “we”). We provide bedtime audio stories via streaming through our website www.scholarshaven.co.in (the “Service”).

1.2. This Privacy Policy explains how we collect, use, store, and protect your personal information when you subscribe to and use the Service.

1.3. We are committed to keeping your personal data safe and processing it in accordance with applicable data protection laws. If you do not agree with this Privacy Policy, please do not use the Service.

2. When We Collect Personal Data

We collect personal data when:

You subscribe to Haven Stories.
You log in to the Service using your Google account.
You make a payment via Razorpay or PayPal.
You contact us for support.

We do not collect any data from children.

3. What to include in the Privacy Policy

3.1. Required Data

Name (if provided)
Email address (linked to your Google account)
Payment confirmation details (from Razorpay or PayPal — no card data stored by us)

3.2. Automatic Data

IP address
Browser type and device information (for technical support and security)

We do not collect date of birth, gender, address, or any child-specific data.

4. How Long We Keep Data

Subscriber account details are kept for the duration of your subscription and deleted within 12 months after cancellation.
Support inquiries are stored for up to 24 months for reference.
Payment transaction records are kept as required by law.

5. Where Data is Stored

Your data is stored securely on Wix-hosted servers and may also be stored in systems used by our payment processors (Razorpay and PayPal).

6. Why We Process Your Data

We process your personal data to:
Provide and manage your subscription.
Process your payments.
Communicate service updates.
Ensure technical and security performance of the Service.

We do not use your data for unrelated marketing or advertising without your consent.

7. Legal Basis for Processing

We process your personal data:
To fulfil our agreement with you (providing the Service).
To comply with legal obligations (e.g., payment recordkeeping).
Based on your consent when applicable (e.g., for optional communication).

8. Data Security

We use SSL encryption (HTTPS) and other security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Who We Share Data With

We only share your personal data with:
Razorpay and PayPal (payment processing).
Wix (website hosting).
Service providers acting on our behalf for technical or support purposes.
We do not sell or rent your personal data to any third party.

10. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated by email or via a notice on our website. The latest version will always be available at www.scholarshaven.co.in.